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Keyboard loss during HTML5 session
In some very rare occurrences, you may lose keyboard access during a Cameyo session. This is usually due to another browser's control taking the focus...
Mon, 7 Dec, 2020 at 2:25 AM
Diagnosing Windows Installer issues
A big number of installers resp. setup programs are using the Windows Installer. Even though some installers are writing a proper log file, which you can c...
Mon, 7 Dec, 2020 at 2:25 AM
Server Error | 404 - File or directory not found
After installing your self-hosted Cameyo server you get a server error which looks like the screenshot below This indicates that Windows Internet and ...
Mon, 7 Dec, 2020 at 2:25 AM
Admin approval needed on Azure SSO login
Cameyo user can't login because they get the message "Need admin approval" There are two solutions to solve this problem: Solution 1:...
Mon, 7 Dec, 2020 at 2:25 AM
Collecting browser console log
When you encounter a disconnection issue during a Cameyo session, it greatly helps if you can send tech support your browser's console log, right afte...
Mon, 7 Dec, 2020 at 2:25 AM
Reporting technical issues within sessions
When reporting a technical issue that occurs within a Cameyo session, the following information will help our team get a deeper understanding. Session ID...
Mon, 7 Dec, 2020 at 2:25 AM
Error message when launching play server "System.MissingMethodException"
Typically occurs on Self-Hosted Environments The cause for the error seen below is related to missing .NET updates
Mon, 7 Dec, 2020 at 2:25 AM
Troubleshooting Cameyo server connectivity issues
My online applications are not accessible / the server cannot be reached. We have some steps which can help you quickly get Cameyo back up and running. ...
Mon, 7 Dec, 2020 at 2:25 AM
guacd.exe fails to run
From a command prompt, try to run: c:\guacd\bin\cygstart.exe /usr/local/sbin/guacd.exe If it fails to run with a dll not found message, check that the...
Mon, 7 Dec, 2020 at 2:25 AM
Installers requiring a specific resolution
Some applications require a specific resolution to be applied during the install process. 1) Go to online.cameyo.com 2) Log in with your username 3) ...
Mon, 7 Dec, 2020 at 2:25 AM