Some applications require a specific resolution to be applied during the install process.

1) Go to

2) Log in with your username

3) Click on the "server" panel

4) Click on your server

5) Click the drop-down to "ADMIN" and select "Generate .RDP file"

6) Copy the password and click "Download .RDP" to save the RDP file to your desktop

7) Right-click on the RDP connection now saved on your desktop > Select "Edit" and edit your display tab to meet the resolution you require

8) Enter the admin password