Incompatible AVs

Cameyo supports most anti-virus and virus protection products. Anti-viruses known to cause incompatibility issues with Cameyo include:

• Trend Micro: random issues including random crashes of guacd.exe were observed, and resolved when the AV was completely uninstalled.
• Symantec Endpoint Protection (SEP): random issues including "System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://api.cameyo.com/CameyoOnline.svc that could accept the message"

Note: it's recommended to completely uninstall an AV product in order to determine whether it's causing issues. Simply disabling an AV or adding exceptions is not enough to determine whether it is related to a conflict or not. Once the relation between the AV and the issues has been established, you can then reinstall the AV and try defining exceptions.

False alarms

False alarms do not affect compatibility. They just need to be acknowledged and accepted:

• SentinelOne: false positives on Cameyo's executables: